#1 · Dec 24, 2009 14:16 UTC
I have been with my broadband provider for 10 years now. It has always been a good service except for this year and in particular the last 2 months where the download speed was a pitiful 192kbs and the upload 300kbs. This really causes me a problem as I run my own web server from home where I host clients databases etc. A really crap service and getting worse everyday and they keep telling me there is nothing wrong with it that all services are working fine. I tried a new router to prove the point and I was right, that made no difference. The help desk has been really appaling. By the way, this is www.plus.net
However, 2 weeks ago I applied for my MAC code so I could move to a new provider. I signed up with o2. They gave me a connection activation date of 23rd Dec, and yesterday it went live as planned. Nice and smooth.
My broadband is now much better than it has ever been. I am now enjoying a download speed of 7000kbs and an upload speed of 1500kbs.....and this costs me £5 per month LESS than I was paying with plusnet.
However, 2 weeks ago I applied for my MAC code so I could move to a new provider. I signed up with o2. They gave me a connection activation date of 23rd Dec, and yesterday it went live as planned. Nice and smooth.
My broadband is now much better than it has ever been. I am now enjoying a download speed of 7000kbs and an upload speed of 1500kbs.....and this costs me £5 per month LESS than I was paying with plusnet.